> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stardeck.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# App Pausing

> What happens when your plan no longer includes deployed apps

## Overview

Running a live production deployment on Stardeck requires a plan that includes the **deployed apps** entitlement. If your organization's plan doesn't include it — for example, after a downgrade or a lapsed subscription — Stardeck will notify you and give you time to resolve the situation before any action is taken.

## How It Works

### 1. Warning Email

When we detect that your organization has active deployments but your plan doesn't include deployed apps, we send a warning email to all organization admins. The email identifies the affected app(s) and provides a **3-day deadline** to resolve the issue.

### 2. Grace Period

You have **3 days** from the warning to take action. During this period, your apps remain fully online and functional. You can resolve the issue by **upgrading to a plan that includes deployed apps**.

### 3. Automatic Resolution

If you upgrade to a qualifying plan during the grace period, the warning is automatically resolved — no further action is needed. You do not need to respond to the email.

### 4. Enforcement

If no action is taken after the 3-day grace period, the affected app's deployment will be **taken offline**. This means:

* The app's published URL will stop serving traffic
* **Your app data, code, and database are fully preserved**
* You can republish at any time after upgrading to a qualifying plan

<Warning>
  Enforcement only disables the deployment — it does not delete any data. Your app, codebase, and
  database remain intact.
</Warning>

## Resolving an Enforcement

If an app has been taken offline due to billing enforcement:

1. Go to **Settings → Billing** in your dashboard
2. Upgrade to a plan that includes deployed apps
3. Republish the affected app from the [deployment settings](https://www.stardeck.ai/projects/~/dashboard/hosting/production)

## Common Questions

### Will I lose any data?

No. Enforcement only disables the live deployment. Your app files, database, environment variables, and all configuration are preserved.

### Can I prevent this from happening?

Yes. Stay on a plan that includes deployed apps, and make sure your subscription stays active.

### What if I receive a warning by mistake?

If you've already upgraded, you can safely ignore the warning email — the system automatically detects compliance and cancels the enforcement.

***

*Questions about billing enforcement? Contact us at [support@stardeck.ai](mailto:support@stardeck.ai).*