Just testing? You don’t need your own account yet—apps can send on a shared dev account in sandbox
and preview with no setup (50 messages/day). Connect your own before going live. See the testing
comparison.
Connect your account
Open Integrations
In your organization dashboard, go to Settings → Integrations and expand LINE. Click Connect LINE Official Account.
Copy your credentials from LINE
In the LINE Developers Console, open your account’s Messaging API channel and copy:
- Channel ID
- Channel secret
- Channel access token (the long-lived token)
Paste them into Stardeck
Enter the three values (and an optional display name) and submit. Stardeck verifies them with LINE and adds the account to your list.
Set the webhook URL
Copy the webhook URL shown in the dialog and paste it into your channel’s Messaging API → Webhook settings in the LINE console, then enable “Use webhook.” This is what lets your account receive messages. See Receiving messages.
Grant the connection to your apps
A connection does nothing until you allow an app to use it.Add an app
Pick an app from your organization and grant it access. Repeat for each app that should use this
account.
Build features
Once a connection is granted, open the app’s project chat and describe what you want:Rotate credentials
If you regenerate your channel secret or access token in the LINE console, click Rotate on the connection and paste the new values. Stardeck re-verifies them, and your grants and defaults are preserved. (The account must stay the same—rotating can’t switch a connection to a different Official Account.)Disconnect
Click Delete on a connection to remove it. Any app relying on it can no longer send or receive through that account, so re-point them to another connection if needed.Next steps
Receiving messages
React when customers message your account
What you can build
Example LINE features to ask the agent for