What each plan includes
Automations are included on every plan — there’s no cap on how often your scheduled jobs run.
These allowances are separate from the AI usage your plan includes. Sending email or SMS never
draws down the AI usage you have available, and vice versa.
Seeing where you stand
Open Settings → Usage & Billing in your organization dashboard. The Included with your plan card shows each allowance as a bar with what you’ve used, what you have, and when it resets. Database and cloud storage have their own card below it. You don’t need to check it regularly — we email your organization’s billing contacts before anything stops working.Reaching a limit
Email and SMS pause when the allowance runs out. Your app stops sending until the allowance resets at the start of your next billing period, and we email your billing contacts when it happens so it isn’t a surprise. Upgrading your plan restores sending immediately. For SMS specifically, SMS packs are available as a prepaid add-on if you need more than your plan includes. Packs roll over while you’re subscribed and can be set to top up automatically. Talk to us or see Pricing. Storage doesn’t stop your app. If you go past your database or cloud storage allowance, everything keeps working — we’ll reach out about the right plan for your data.Common Questions
How is usage counted?
Email and SMS are counted per message sent. Automations are counted per run — each execution, including any automatic retries — but they’re included on every plan, so the count is informational. Storage is measured as the amount you’re actually storing, averaged over the month.Does a scheduled job that sends an email use two things?
Yes. The run itself is an automation (included), and the email it sends counts against your email allowance. Anything else the job does — AI calls, database reads — is accounted for under that service.Do unused emails roll over?
No. Allowances reset at the start of each billing period. SMS packs are the exception — those are prepaid and roll over while you’re subscribed.What if my app needs far more than any plan includes?
Capacity packs for email and storage can be quoted, but at that scale it’s usually a plan conversation. Get in touch and we’ll size it with you.Where do setup fees and change requests fit?
They’re separate from your plan’s allowances. Setup is quoted on your blueprint, and ongoing change requests are covered by Adaptive plans.Have questions about your usage? Contact us at support@stardeck.ai.