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Overview

Each Stardeck plan includes a set number of published project slots. If your organization has more active published projects than your plan allows — for example, after a downgrade — Stardeck will notify you and give you time to resolve the situation before any action is taken.

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How It Works

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1. Warning Email

When we detect that your organization exceeds its published project limit, we send a warning email to all organization admins. The email identifies which project(s) are affected and provides a 3-day deadline to resolve the issue.

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2. Grace Period

You have 3 days from the warning to take action. During this period, your projects remain fully online and functional. You can resolve the issue by:
  • Upgrading your plan to include more published project slots
  • Unpublishing one or more projects to bring your count within your plan’s limit

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3. Automatic Resolution

If you upgrade your plan or reduce your published projects during the grace period, the warning is automatically resolved — no further action is needed. You do not need to respond to the email.

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4. Enforcement

If no action is taken after the 3-day grace period, the affected project’s deployment will be taken offline. This means:
  • The project’s published URL will stop serving traffic
  • Your project data, code, and database are fully preserved
  • You can republish at any time after upgrading your plan or reducing your project count
Enforcement only disables the deployment — it does not delete any data. Your project, codebase, and database remain intact.

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Which Projects Are Affected?

When you have more published projects than your plan allows, the most recently published projects are targeted first. This means your longest-running projects are less likely to be affected.

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Resolving an Enforcement

If a project has been taken offline due to billing enforcement:
  1. Go to Settings → Billing in your dashboard
  2. Upgrade to a plan that supports your number of published projects
  3. Republish the affected project from the deployment settings

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Common Questions

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Will I lose any data?

No. Enforcement only disables the live deployment. Your project files, database, environment variables, and all configuration are preserved.

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Can I prevent this from happening?

Yes. Keep your published project count within your plan’s limits. If you plan to downgrade, unpublish excess projects first.

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What if I receive a warning by mistake?

If you’ve already upgraded or reduced your published projects, you can safely ignore the warning email — the system automatically detects compliance and cancels the enforcement.
Questions about billing enforcement? Contact us at support@stardeck.ai.